Near the end of a project, hundreds of violations and a dozen owners need coordination. A short daily routine keeps it manageable: classify endpoints by what changed, give every endpoint an owner, escalate on arithmetic rather than mood, and treat the long tail as a different problem from the bulk. This topic gives the routine with runnable examples.
Lesson | After it you can... |
|---|---|
Sort endpoints into new, regressed, stuck, improving and dropped. | |
Assign every endpoint to an owner and find the orphans. | |
Escalate from backlog and fix rate. | |
Separate the bulk of TNS from the last violations. |
The prioritisation ideas are in Path Group Prioritization; this topic adds the process around them.
An endpoint nobody owns is a violation nobody is fixing: it will still be open at the end, unless the process catches it.